Subscription

OATENTIK subscription

Manage your subscription

Your next order, your schedule. Open your subscription to check your next payment, make changes or take a break.

Manage my subscription

New to subscriptions? Explore subscription plans

OATENTIK oat drink powder, a shaker and a glass of oat drink on a kitchen counter.

Need help signing in?

  1. Use your purchase email

    Enter the same email address you used when you started your subscription.

  2. Open the latest sign-in email

    We will email you a temporary sign-in link. Open the newest email and follow the link.

  3. Check your inbox

    If the email is not there, check your spam or junk folder. Still need help? Email us at info@oatentik.com.

A few things you can do

See your next payment

Check the next payment date, order total and products in your subscription.

Need more time?

Skip an upcoming renewal or move its date using the options in your portal. Make changes before the payment is processed.

Make it fit your routine

Review the quantities and delivery intervals available for your plan. Choose the option that suits how much you use.

Update your payment method

Open the payment section in your portal and request a secure update link. Follow the instructions in the email to update your payment details.

A little help with your subscription

How do I open my subscription?

Select Manage my subscription and enter the email address you used for your subscription order. We will email you a temporary sign-in link. Always use the newest link.

My sign-in email has not arrived. What should I do?

Check your spam or junk folder and make sure the email address is the one used for your order. If you still cannot find the email, contact info@oatentik.com and we will help.

Can I skip an order or change the date?

Yes. Open your subscription to see the skip and reschedule options for an upcoming renewal. Save your changes before the payment is processed and check the updated schedule in your portal.

Can I pause or cancel?

Open your subscription and choose the pause or cancellation option available for your plan. Your plan terms apply. If an option is unavailable or you need a hand, email info@oatentik.com. Changes apply to future renewals and do not automatically cancel an order already processed.

How do automatic payments work?

Your subscription renews according to its schedule. Check your next payment date, total and products in the portal. To change an upcoming renewal, save your changes before the payment is processed.

My payment was already processed. Can you help?

Changes to your subscription do not undo an order already processed. Email info@oatentik.com with your order number as soon as possible so we can check what is still possible.

David

Need a hand?

If something is unclear, write to us. We will help you find the right option.

Email David and the OATENTIK team